Once a webhook is created, you can view the list of all the deliveries to the endpoint.
In the list of webhooks in Admin Panel > Manage Webhooks, click on any URL to go to the list of deliveries to that endpoint. The deliveries are listed in reverse chronological order of the time they were sent.
The list shows the HTTP status of the response received when the product sends the payload to the endpoint specified in the webhook.
You can click on View Details to open up the exact request and response details of the payload send operation. The details contain request headers, payload sent, response headers, and a response body.
If you see a delivery with either a status code not present or a delivery with a non-2XX HTTP response code, it means the payload was not delivered correctly for some reason. It may have been a timeout/unavailability at the API endpoint provided.
Webhook retry
The webhook will be invoked immediately after a booking confirmation or reschedule. If the webhook delivery fails, then another attempt to deliver webhook will be made after 5 minutes. The retry mechanism will continue at specific intervals until the last retry 6 hours later. If this fails, then the delivery will be marked with a failure status. After that, an email stating that the webhook delivery failed will be sent.
You can click Redeliver in the side pane to manually deliver the payload.